BSB50820 Diploma of Project Management

Course Summary

This qualification will teach you to apply project management skills and knowledge in a variety of contexts, across a number of industry sectors.

Course Curriculum

Welcome to the BSB50820 Diploma of Project Management
9 Lessons
- Navigating your learning portal
  Start
- URGENT: Complete your student details using this online form
  Start
- Introduction to your course and training coordinator
  Start
- Device requirements
  Start
- Recommended textbook
  Start
- Book in for your student induction telephone session (approximately 10 minutes)
  Start
- Punctuation and grammar requirements for your course
  Start
- Important Information
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- It's now time to start unit 1
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Unit 1 | BSBPMG530 Manage project scope
27 Lessons
- Introduction to this unit
  Start
- What is a project
  Start
- Project characteristics
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- ‘Program’ versus ‘project’
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- Program’ versus ‘portfolio’
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- Typical steps involved in a project
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- Key terminology: ISO standards, framework and methodology
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- The project life cycle
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- Typical reasons project fail
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- Typical reasons projects succeed
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- Compression of the product life cycle
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- Defining the project scope
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- Case study - Project initiation documentation
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- Establishing project priorities: The triple constraints
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- Project requirements
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- Components of a project scope document
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- Scope control and change
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- Project risks
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- Work Breakdown Structure (WBS)
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- WBS examples
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- Change control processes
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- Governance and gates
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 2 | BSBPMG531 Manage project time
24 Lessons
- Introduction to this unit
  Start
- Recap: The project life cycle
  Start
- Terminology used in this unit
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- The Schedule Management Plan
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- Work Breakdown Structure (WBS)
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- WBS examples
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- Tools and techniques used to develop a project schedule
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- The importance of estimating
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- What is being estimated?
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- Methods for estimating project durations (time)
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- Project network
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- Activity-on-node (AON) method of constructing a project network
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- Case Study: Constructing a project network using the activity-on-node (AON) method
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- Case Study: Estimating activity time of the project network
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- Case Study: Determining slack or float and identifying the critical path
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- Reducing project duration and accelerating project completion
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- Gantt charts (bar charts) and control charts
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- How to draw a Gantt chart by hand
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- How to create a Gantt chart in Excel
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 3 | BSBPMG533 Manage project cost
23 Lessons
- Introduction to this unit
  Start
- Project costs - direct, indirect, fixed and variable
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- Identification of costs
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- Resource types
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- Large capital items and long lead-time items
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- The importance of estimating in a project
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- Top down versus bottom up estimating
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- Estimating tools and techniques
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- Time-phased project budgeting
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- Case Study: from the WBS to the time-phased budget
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- Cost Management Plan
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- Common issues that can lead to an increase in project cost
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- Contingency planning
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- Cost monitoring and control
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- Project monitoring system
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- Types of reports
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- Research activity - Earned Value Management (EVM)
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- Cost closure
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 4 | BSBPMG534 Manage project human resources
27 Lessons
- Introduction to this unit
  Start
- Frameworks for managing project human resources
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- Organising projects within a matrix management arrangement
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- Human resource management in a project context
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- Human Resource Management Plan
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- RASCI Matrix
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- Identifying the required human resources for a project
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- Using the Resource Allocation Matrix (RAM) to validate resource requirements
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- Skills Matrix
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- Research activity - Tuckman and Jensen’s five-stage team development model
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- Creating high-performing project teams
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- Implementing a performance management system
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- View this template Job Description
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- Techniques for managing and improving performance of project team members
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- View this template Performance Agreement
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- View this template Performance Review Discussion Plan
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- View this template Performance Improvement Plan
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- View this template Underperformance Meeting Plan
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- Managing conflict within the project
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- Warning and termination letter templates
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- Managing project reward systems
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- Disbanding project teams
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit_copy
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 5 | BSBSTR502 Facilitate continuous improvement
22 Lessons
- Introduction to this unit
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- What is continuous improvement
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- Continuous improvement process: Kaizen
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- The Toyota way: Kaizen
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- Continuous improvement process: Plan, Do, Check, Act (PDCA)
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- Continuous improvement process: Lean Six Sigma
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- Systematic and analytical tools and techniques across the DMAIC phases
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- Case Study: Lean Six Sigma at an Australian water company
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- Research activity - Kaizen activities in a small scale organisation
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- Address sustainability requirements: Waste
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- Address sustainability requirements: Environmental Management Systems (EMS)
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- Address sustainability requirements: ISO 14001 - Environmental Management Systems
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- Research activity - Vision Australia sustainability approach
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- Knowledge Management Systems
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- Managing the performance of your team
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- Mentoring and coaching your team
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- Research activity - brainstorming techniques
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 6 | BSBPMG532 Manage project quality
20 Lessons
- Introduction to this unit
  Start
- Key aspects of quality management within projects
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- The impact of quality on other project activities
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- Cost of quality (CoQ) and the cost of poor quality (CoPQ)
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- Case Study | Cost of poor quality (CoPQ)
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- The quality management plan
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- The quality criteria grid
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- Case Study | Quality management plan
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- Quality assurance versus quality control
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- Determine quality objectives and standards
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- Leveraging continuous improvement to achieve project quality management
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- Case study | Planning for quality assurance and quality control
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- Tools used for quality control
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- Root cause analysis
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- Lessons learned
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 7 | BSBTWK503 Manage meetings
19 Lessons
- Introduction to this unit
  Start
- Types of meetings
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- Clarify the objective of the meeting
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- Who to invite to a meeting
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- Group dynamics in a meeting
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- How to lead an effective meeting
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- Video | Effective Meetings - How to Lead Great Meetings
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- Meeting terminology
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- Planning a meeting using a meeting checklist
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- Structure of meetings
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- Preparing and dispatching meeting documentation
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- Producing meeting agendas and minutes
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- Case Study | APEX meeting procedures
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- Case Study | Effective club meetings - a guide for the chairperson
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 8 | BSBPMG538 Manage project stakeholder engagement
25 Lessons
- Introduction to this unit
  Start
- Stakeholder engagement process
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- Who are project stakeholders?
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- Types of project stakeholders
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- Identifying project stakeholders
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- Information collected at the stakeholder identification stage
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- The stakeholder register
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- Analysis of identified stakeholders
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- Case study | Australian Energy Market Commission (AEMC) Stakeholder Engagement Policy
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- Case study | Powerlink
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- Case study | Australian Nursing and Midwifery Accreditation Council (ANMAC)
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- Case Study | Fair Work Ombudsman
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- Stakeholder Engagement Toolkit | Department of Health and Human Services
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- Levels of stakeholder engagement
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- Common barriers to effective engagement
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- Essential leadership skills for effective stakeholder management
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- Leadership styles
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- Research activity | Leadership - when management is not enough
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- Managing stakeholder expectations
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- Managing the impact of change on stakeholders
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit_copy
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 9 | BSBPMG535 Manage project information and communication
20 Lessons
- Introduction to this unit
  Start
- Communication across the project life cycle
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- Communication and the stakeholder engagement process
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- Developing a project communication strategy
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- Communication Management Plan
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- Project Management Information Systems (PMIS)
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- Categories and mechanisms of communication
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- Factors affecting the choice of communication technology
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- Communication challenges
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- Cultural aspects to be considered
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- Case Study | Tasmanian Government communication tools
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- Case Study | City of Cockburn Communication Strategy and Action Plan
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- Case Study | National Regulatory System for Community Housing (NRSCH)
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- Case Study | Main Roads Western Australia Communication Plan
  Start
- Communication review process
  Start
- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 10 | BSBPMG536 Manage project risk
22 Lessons
- Introduction to this unit
  Start
- Risk, risk management and sources of project risk
  Start
- The risk management process
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- The Risk Management Plan
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- Step 1: Establish the risk context, scope and criteria
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- Step 2: Risk identification
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- Case Study | Department of Premier and Cabinet Risk Identification Tool for larger and/or complex projects
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- Step 3: Risk analysis
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- What is the difference between Qualitative Risk Analysis vs Quantitative Risk Analysis
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- Quantitative Risk Analysis - tools and techniques
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- Step 4: Risk Evaluation
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- Step 5: Risk Treatment
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- Step 6: Contingency Planning
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- Risk monitoring and review
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- Communication and consultation
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- Case Study Risk Management Framework | Tourism Australia
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- Ten golden rules of project risk management
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- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 11 | BSBPMG537 Manage project procurement
24 Lessons
- Introduction to this unit
  Start
- What is procurement
  Start
- Project governance in procurement
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- Probity in procurement
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- Review the Work Breakdown Structure (WBS) and build the Bill of Materials (BoM)
  Start
- Procurement Management Plan
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- Large capital items and long lead-time items
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- The procurement process
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- Purchase order
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- Tenders
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- Selecting a supplier
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- Contracts
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- Planning for Contract Management
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- Awarding the contract
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- Contract Variations
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- Monitoring performance of a contract
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- Managing contract problems
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- Procurement finalisation processes
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- Case Study | Procurement Policy Department Housing and Public Works
  Start
- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Unit 12 | BSBPMG540 Manage project integration
27 Lessons
- Introduction to this unit
  Start
- The project life cycle
  Start
- Project integration management
  Start
- The Project Charter
  Start
- Case study - Project Charter
  Start
- The SMARTA technique to defining project objectives
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- Project governance
  Start
- Project scope integration
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- Project schedule integration
  Start
- Project cost integration
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- Project resource integration
  Start
- Project quality integration
  Start
- Project stakeholder integration
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- Project communication and information integration
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- Project risk integration
  Start
- Project procurement integration
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- The Integrated Project Management Plan
  Start
- Managing project control
  Start
- Tools used to monitor and control project activity
  Start
- Change control processes
  Start
- Manage project finalisation
  Start
- Managing conflict within the project
  Start
- Complete the self assessment
  Start
- Assessment Instructions
  Start
- Download the assessment tasks for this unit
  Start
- Upload your completed assessment tasks for this unit
  Start
- MOVE TO THE NEXT UNIT
  Start
Steps to complete your course
2 Lessons
- Learner Questionnaire
  Start
- Request your certificate
  Start
Resources
8 Lessons
- Unit 1 - Case Study: Scope Creep
  Start
- Unit 1 - Case Study: Construction of Pingelly Recreation & Cultural Centre
  Start
- Unit 4 - The Colour Wheel - Discovery Personal Effectiveness Programme
  Start
- Unit 5 - Lean Six Sigma Application to Water Utilities
  Start
- Unit 8 - Case Study Department of Health Stakeholder Engagement Framework
  Start
- Unit 10 - Australia Council for the Arts Risk Management Framework
  Start
- Unit 11 - Monash University Procurement Policy
  Start
- Unit 11 - Government of Western Australia Contract Negotiation Plan
  Start

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