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Welcome to the BSB50420 Diploma of Leadership and Management
7 Lessons-
StartNavigating your learning portal
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StartURGENT: Complete your student details using this online form
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StartIntroduction to your course and training coordinator
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StartDevice requirements
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StartBook in for your student induction telephone session (approximately 10 minutes)
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StartPunctuation and grammar requirements for your course
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StartImportant Information
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Unit 1 BSBPEF501 Manage personal and professional development
17 Lessons-
StartIntroduction to this unit
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StartReviewing your job purpose
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StartReviewing your key result areas
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StartReviewing your measures of success
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StartSetting personal goals related to work
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StartReviewing methods to prioritise tasks
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StartPlanning and prioritising work tasks using technology
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StartTechniques to manage health and wellbeing in the workplace
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StartCase studies: health and wellbeing initiatives
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StartPersonality traits identification
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StartIdentifying and implementing professional development opportunities for yourself and your team
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StartChoosing professional development activities
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 2 BSBPEF502 Develop and use emotional intelligence
18 Lessons-
StartIntroduction to this unit
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StartDeveloping emotional intelligence
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StartEmotional intelligence in the workplace
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Start5 key components of emotional intelligence
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StartAbility model of emotional intelligence
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StartExpression of emotions, thoughts and feelings
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StartEmpathy: Perceiving the emotions expressed by others
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StartEffective cross-cultural communication
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StartEmotional intelligence, stressors and emotional triggers in the workplace
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StartDeveloping emotional intelligence in yourself and others
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StartUsing your active listening skills
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StartMeasuring emotional intelligence
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StartCase Study: Results of emotional intelligence tests (self report)
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 3 BSBCRT511 Develop critical thinking in others
20 Lessons-
StartIntroduction to this unit
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StartWhat is creative thinking
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StartFacilitation techniques for creative thinking
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StartDe Bono's Six Thinking Hats
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StartWhat is critical thinking
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StartCritical thinking vs creative thinking
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StartHow critical thinking works: Introduction to the RED model
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StartDeveloping critical thinkers using the RED Model
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StartThe importance of reliable information sources
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StartBarriers to critical thinking
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StartAssess individual and team critical thinking skills
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StartChoosing professional development activities to address skill gaps
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StartCharacteristics of organisational learning environments
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StartPerformance based feedback
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StartWorkplace objectives, resources and the importance of workplace policies and procedures
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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CLUSTERED UNITS: Unit 4 & Unit 5 BSBLDR412 Communicate effectively as a workplace leader and BSBXCM401 Apply communication strategies in the workplace
15 Lessons-
StartIntroduction to this unit
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StartLeadership communication responsibilities
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StartCommunication methods
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StartTypes of electronic communications
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StartCommunication styles, challenges and barriers
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StartBuild your active listening skills
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StartGiving and receiving feedback
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StartLegislation relevant to workplace communication
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StartCommunicating in a culturally appropriate way
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StartA fun guide to nonverbal communication and body language
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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CLUSTERED UNITS: Unit 6, Unit 7 & Unit 8 BSBLDR523 Lead and manage effective workplace relationships, BSBTWK502 Manage team effectiveness & BSBOPS502 Manage business operational plans
26 Lessons-
StartIntroduction to this unit
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StartLegislative and regulatory framework for Australian organisations
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StartLeadership concepts
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StartKey features of effective leadership
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StartEffective communication and consultation with others in the workplace
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StartWorking effectively with people who have different interpersonal styles and personality types
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StartCommunicating in a culturally appropriate way
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StartGroup dynamics
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StartDifferent methods of communication when assign tasks to your team
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StartStrategies for gaining consensus
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StartResolving workplace conflict
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StartPerformance based feedback
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StartChoosing professional development activities
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StartDeveloping and maintaining professional networks
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StartWork plans, key result areas (KRA's) and key performance indicators (KPI's)
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StartResourcing a work plan
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StartRecruiting and onboarding people resources for the workplan
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StartView this Induction Checklist template
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StartContingency plans
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StartBudgets
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StartIntellectual Property (IP) rights and responsibilities
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 9 BSBLDR522 Manage people performance
21 Lessons-
StartIntroduction to this unit
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StartManaging human resources
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StartHuman resource management legislation and regulatory requirements
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StartThe Fair Work system
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StartThe importance of human resource risk management
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StartMentoring and coaching
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StartPerformance based feedback
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StartPerformance management
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StartChoosing professional development activities
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StartUnfair dismissal, unlawful termination and redundancy
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StartDue process and procedural fairness
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StartView this template Performance Agreement
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StartView this template Performance Review Discussion Plan
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StartView this template Performance Improvement Plan
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StartRecap of work plans, key result areas (KRA's) and key performance indicators (KPI's)
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StartRecap of resourcing a work plan
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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CLUSTERED UNITS: Unit 10 & Unit 11 BSBCMM511 Communicate with influence and BSBTWK503 Manage meetings
24 Lessons-
StartIntroduction to this unit
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StartTypes of meetings
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StartClarify the objective of the meeting
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StartWho to invite to a meeting
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StartMeeting terminology
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StartPlanning meetings
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StartStructure of meetings
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StartMeeting notices
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StartMeeting agendas and minutes
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StartCommunication styles, challenges and barriers
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StartCommunicating in a culturally appropriate way
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StartGroup dynamics in a meeting
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StartConflict resolution
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StartActive listening
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StartHow to lead an effective meeting
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StartVideo | Effective Meetings - How to Lead Great Meetings
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StartConfidentiality and privacy
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StartCase Study | Effective club meetings - a guide for the chairperson
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StartCase Study | Problem solving - a guide for clubs
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StartComplete the self assessment
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StartAssessment instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 12 BSBSTR502 Facilitate continuous improvement
17 Lessons-
StartIntroduction to this unit
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StartWhat is continuous improvement
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StartContinuous improvement process: Kaizen
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StartThe Toyota way: Kaizen
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StartContinuous improvement process: Plan, Do, Check, Act (PDCA)
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StartContinuous improvement process: Lean Six Sigma
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StartSystematic and analytical tools and techniques across the DMAIC phases
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StartAddress sustainability requirements: Waste
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StartCase Study: Vision Australia Environmental Sustainability
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StartKnowledge Management Systems
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StartLeading your team to effectively implement continuous improvement processes
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StartMentoring and coaching your team
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartGO TO 'NEXT LESSON' TO VIEW THE STEPS TO COMPLETE YOUR COURSE
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BSB50420 Diploma of Leadership and Management
Course Curriculum
