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Welcome to the BSB30120 Certificate III in Business
7 Lessons-
StartNavigating your learning portal
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StartURGENT: Complete your student details using this online form
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StartIntroduction to your course and training coordinator
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StartDevice requirements
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StartBook in for your student induction telephone session (approximately 10 minutes)
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StartPunctuation and grammar requirements for your course
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StartImportant Information
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Unit 1 | BSBSUS211 Participate in sustainable work practices
13 Lessons-
StartIntroduction to this unit
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StartIntroduction to Environmental Hazards and Risks
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StartIdentifying Environmental Hazards in the Workplace
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StartCommon Resource Risks in Australian Workplaces
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StartMitigating Environmental and Resource Risks
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StartReporting Procedures for Environmental Incidents
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StartCase Studies and Best Practices
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StartAdditional Resources and References
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 2 | BSBWHS311 Assist with maintaining workplace safety
16 Lessons-
StartIntroduction to this unit
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StartIntroduction to Legislation Impacting Business Operations
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StartOrganisational Policies and Procedures
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StartHow To Manage Work Health and Safety Risks
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StartStep 1—How to identify hazards
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StartStep 2—How to assess risks
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StartStep 3—How to control risks
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StartStep 4—How to review controls
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StartConsultation
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StartUnderstanding work team characteristics:
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StartCase Study: XYZ Grocery Store
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 3 | BSBPEF201 Support personal wellbeing in the workplace
20 Lessons-
StartIntroduction to this unit
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StartWhy is workplace wellbeing important?
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StartThe 6 keys areas of wellbeing
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StartFactors Impacting Wellbeing
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StartWellbeing Resources
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StartEmployee Assistance Programs (EAP)
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StartSelecting appropriate wellbeing resources
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StartCommunication methods
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StartTypes of electronic communications
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StartCommunication styles, challenges and barriers
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StartPlanning communication with your supervisor
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StartStrategies for dealing with a negative response
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StartConducting communication in accordance with your plan
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StartReviewing the effectiveness of your proposal
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StartCase Study: Leek United Building Society
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 4 | BSBXCM301 Engage in workplace communication
24 Lessons-
StartIntroduction to this unit
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StartLegislation relevant to workplace communication
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StartEthical behaviour guidelines for workplace communication
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StartCommunication challenges and barriers
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StartBuild your active listening skills
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StartQuestioning Techniques
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StartGiving and receiving feedback
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StartCommunicating in a culturally appropriate way
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StartAppropriate communication for diverse needs
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StartComplex communication needs
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StartCommunication methods
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StartA fun guide to nonverbal communication and body language
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StartConflict in the workplace
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StartCommunicating WHS matters
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StartUnethical or inappropriate communication
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StartCommunication styles
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StartCase Study | Australian Public Service Commission
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StartAssessment Resource : SunSmart Tradies
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StartAssessment Resource : ABC Communication Policy
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 5 | BSBCRT311 Apply critical thinking skills in a team environment
23 Lessons-
StartIntroduction to this unit
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StartPreparing to address workplace problems
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StartWorkplace objectives, resources and the importance of workplace policies and procedures
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StartDeveloping questions to identify key issues and challenges
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StartConsulting and Gathering Information
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StartWhat is critical thinking
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StartPractical steps for critical thinking
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StartSkills of a critical thinker
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StartWhat is creative thinking
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StartCritical thinking vs creative thinking
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StartFacilitation techniques for creative thinking
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StartReviewing the appropriateness of proposed solutions
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StartHow critical thinking works: Introduction to the RED model
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StartDeveloping critical thinkers using the RED Model
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StartThe importance of reliable information sources
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StartBarriers to critical thinking
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StartAssess individual and team critical thinking skills
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StartPerformance based feedback
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 6 | BSBTWK301 Use inclusive work practices
17 Lessons-
StartIntroduction to this unit
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StartCreating an Inclusive Workplace: Embracing Diversity and Individual Differences
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StartUnconscious Bias at Work — Making the Unconscious Conscious
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StartWorkplace anti-discrimination legislation and standards
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StartWorkplace policies and procedures relating to inclusive work practices
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StartCase Study: Department of Education - Diversity and inclusion policy
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StartCase Study: CPA Australia - Inclusion and Diversity Policy
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StartWorking Effectively with Individual Differences
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StartReasonable Adjustments to Facilitate Participation by People with a Disability
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StartModifying Verbal and Non-Verbal Communication to Accommodate Individual Differences
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StartSharing and Documenting Knowledge, Skills, and Experience
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StartAssessing and Improving Inclusive Practices in the Workplace
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Units 7 & 8 | BSBTEC404 & BSBXCS303
31 Lessons-
StartIntroduction to this unit
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StartDigital Applications for Workplace Collaboration
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StartCollaborative Technologies and Efficiency
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StartOrganisational Policies and Procedures for Digital Technologies
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StartBusiness Case for Adopting New Digital Technologies
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StartCase Study: ABC Construction Communication & Collaboration Plan
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StartStrategies for Training and Coaching on New Digital Technologies
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StartPotential Risks of Implementing New Digital Technologies
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StartSources for Staying Updated on Digital Applications
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StartPersonally Identifiable Information (PII)
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StartLegislative Requirements in Australia for Digital Collaboration
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StartInternational Data Protection Regulations
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StartIdentifying Sensitive Data
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StartOrganisational Policies for Data Management
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StartData Classification
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StartEncryption vs. Password Protection
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StartBest Practices for Secure Information Management
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StartIndustry Best Practices for Data Deletion
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StartCloud Storage Risks and Benefits
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StartRisks of Non-Secure Communication Methods
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StartDistributed Storage Framework
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StartTechnologies for Secure Data Storage
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StartCompliance Standards for Data Management
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StartPrivacy Impact Assessment (PIA)
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StartThreshold Privacy Assessment ‘At a Glance’
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StartManaging Faults or Malfunctions in IT Infrastructure
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 9 | BSBPEF301 Organise personal work priorities
18 Lessons-
StartIntroduction to this unit
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StartOrganisational policies and procedures relevant to work tasks
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StartYour job purpose
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StartYour key result areas
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StartYour measures of success
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StartSetting priorities
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StartBusiness technology applications
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StartElicit, analyse and interpret feedback
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StartDeveloping Work Plans
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StartReviewing your personal work performance
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StartTypes of Personal Learning and Professional Development
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StartIdentify and Prioritise Personal Learning Needs
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StartSigns and sources of stress and strategies to deal with stress in the workplace
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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StartMOVE TO THE NEXT UNIT
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Unit 10 | BSBPMG430 Undertake project work
24 Lessons-
StartIntroduction to this unit
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StartWhat is a project?
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StartTypical steps involved in a project
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StartProject characteristics
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StartOverview of project management tools
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StartOverview of project documentation sources
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StartThe project life cycle
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StartOrganisational requirements for a project
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StartAlignment with organisational objectives
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StartKey terminology: standard, framework and methodology
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StartWHS requirements for project management
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StartKey project management processes
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StartLines of Authority and Approvals
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StartQuality Assurance
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StartHuman Resources
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StartBudgets and Finance
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StartRisk Management
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StartRecordkeeping
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StartReporting
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StartProject life cycle management processes
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StartComplete the self assessment
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StartAssessment Instructions
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StartDownload the assessment tasks for this unit
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StartUpload your completed assessment tasks for this unit
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Units 11, 12 & 13 BSBINS401, BSBWRT411 & BSBCMM411 FINAL PROJECT: Research Reports and Presentations
7 Lessons-
StartIntroduction to these units
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StartReports and presentations learner guide
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StartPrior to attempting the final project...
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StartDownload the assessment tasks for this unit
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StartAssessment instructions
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StartComplete the self assessment
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StartUpload your completed assessment tasks for this unit
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